Privacy Policy

Effective date: November 14, 2025

This Privacy Policy explains how IZA NOIR LLC, operating under the trade names "Civica" and "Civica Jamaica" ("we", "us", or "IZA NOIR"), collects and uses personal information when you use our services, websites, and applications.

What we collect (short)

• Account/profile data (name, email, profile fields)
• Location data you provide (pins or device location) and coarse location inferred from IP
• Media you upload (photos attached to pins)
• Usage and diagnostic data (logs, IP address, device/browser info)

How we use it (short)

• To operate the Services, display and store user content, and provide account features
• To secure the platform, detect abuse, and troubleshoot issues
• For product analytics and optional communications (marketing only with consent)

Third-party processors (examples)

• Supabase — hosting and database services
• MapTiler — map tiles and related map services
• Upstash — caching and rate-limiting
• Email provider — used to send invites and transactional messages (address: no-reply@civicajm.org)

International transfers

• Data may be stored and processed in the United States and by global CDNs. We use contractual safeguards where required.

Data retention and user choices

• We retain account data while the account is active. After deletion we keep backups and logs for a limited period (typically 30–90 days) for recovery and abuse investigation.
• You can request access, correction, export, or deletion by contacting privacy@civicajm.org. We aim to respond within 30 days.

Cookies

• We use cookies for sessions and analytics. We request opt-in consent for marketing cookies. See our Cookies Policy for details.

Children

• The Services are not intended for children under 13. We delete data collected from children when identified without parental consent.

Security

• We implement commercially reasonable technical and organizational measures to protect personal data, but cannot guarantee absolute security.

Contact

• Data controller: IZA NOIR LLC
• Legal / privacy requests: privacy@civicajm.org